Refund policy
TODO — NOT A FINAL REFUND POLICY. No orders are accepted in this preview. Seer must approve the actual refund and digital-content withdrawal terms before checkout is enabled.
Terms that still need a decision
- Refund eligibility and request window.
- How failed delivery, inaccessible files, duplicate purchases and materially defective content are handled.
- Any digital-content withdrawal/cancellation rules, required consent and acknowledgment for immediate delivery, depending on the buyer’s country.
- Support contact, response target and processing timeline, based on what the seller and payment provider can actually support.
- Refund method and treatment of taxes or fees, subject to applicable law and provider rules.
Digital delivery
The planned delivery is an instant link after successful payment. This draft has no connected checkout and no final refund restriction. It does not impose an “all sales final” rule or waive statutory consumer rights.
How a future request should be made
Once the final contact is published, provide the order reference, purchase email and a short description of the issue. Do not send full payment-card numbers, ID numbers or identity-document scans. The seller will need to verify the purchase before handling a request.
Need help?
The support email is still a clearly marked TODO. Complete it and publish an approved policy before any production review or paid order.